Privacy Policy

When you create an account or use Turtle +EV Labs, we may collect the following information:

Account Information: Username, email address, and authentication data provided through Whop or other login providers.

Usage Data: Pages visited, features used, picks viewed, slips created, and interaction patterns within the platform.

Device Information: Browser type, operating system, device identifiers, IP address, and general location data.

Payment Information: Subscription and billing data is processed and stored by our payment partner, Whop. We do not directly store credit card numbers or banking details.

We use the information we collect to:

Provide, maintain, and improve our sports betting analytics platform.

Deliver personalized EV predictions, prop analysis, and 3-leg power play recommendations.

Track your slip history, performance metrics, and betting exposure.

Send important service updates, security alerts, and account notifications.

Analyze usage patterns to improve our models, algorithms, and user experience.

Detect and prevent fraud, abuse, or unauthorized access.

Cookies & Local Storage: We use cookies and browser local storage to maintain your session, remember preferences, and store slip data locally on your device.

Analytics: We may use third-party analytics services to understand how users interact with our platform. These services collect aggregated, anonymized usage data.

API Requests: When you use the platform, your browser makes requests to our servers. We log these requests for performance monitoring and security purposes.

We do not sell your personal information. We may share data in the following limited circumstances:

Service Providers: With trusted third parties who help us operate the platform (hosting, analytics, payment processing).

Legal Requirements: When required by law, subpoena, or legal process, or to protect the rights and safety of Turtle +EV Labs and its users.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Aggregated Data: We may share anonymized, aggregated statistics (e.g., overall platform win rates) that cannot identify individual users.

We implement industry-standard security measures to protect your information, including:

Encrypted data transmission (HTTPS/TLS) for all platform communications.

Secure authentication through trusted OAuth providers.

Regular security audits and monitoring of our systems.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to following best practices.

You have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your account and associated data.

Opt-Out: Unsubscribe from non-essential communications at any time.

To exercise any of these rights, contact us at support@turtle-ev.com.

We retain your personal information for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

Anonymized and aggregated data (such as historical model performance metrics) may be retained indefinitely as it cannot be used to identify individual users.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting a notice on the platform or sending an email to your registered address.

Your continued use of Turtle +EV Labs after any changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@turtle-ev.com or reach out through our Discord community.